Terms of service
Terms of Service
Last updated: October 28, 2025
1. Introduction
This website is operated by Dr. Groot (“we”, “us”, or “our”), a brand of Dr. Groot Ltd. By accessing our website or purchasing products, you agree to be bound by these Terms of Service, including all policies referenced herein.
2. Agreement to Terms
By using any part of our Services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must not access or use our Services.
3. Eligibility
You confirm that you are at least the age of majority in your jurisdiction or have obtained parental or legal guardian consent to use this website.
4. Products and Availability
All products are subject to availability. We reserve the right to modify, discontinue, or limit quantities of any product at any time without prior notice. Product descriptions and images are provided for reference purposes only and may vary slightly from the actual product received.
5. Pricing
Prices are subject to change without notice. We reserve the right to correct pricing errors and cancel orders affected by such errors.
6. Order Acceptance and Cancellation
We reserve the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to cases of suspected fraud, unauthorized transactions, resale activity, or violations of these Terms.
7. Billing and Account Information
You agree to provide accurate, complete, and up-to-date billing and account information. Failure to provide accurate information may result in cancellation of your order or suspension of Services.
8. Third-Party Services
Our website may include access to third-party services such as payment processors, shipping providers, and analytics tools. These services are provided “as is” and we are not responsible for third-party content, policies, or practices.
9. User Submissions
By submitting reviews, feedback, or other content, you grant Dr. Groot Ltd. a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute such content. We reserve the right to remove content that violates laws or these Terms.
10. Personal Information
Your submission of personal information is governed by our Privacy Policy.
11. Website Errors
We reserve the right to correct any errors, inaccuracies, or omissions related to product descriptions, pricing, shipping times, or availability, and to cancel orders if necessary.
12. Prohibited Uses
You may not use our website to:
- Violate any applicable law or regulation;
- Infringe intellectual property rights;
- Transmit malware or harmful code;
- Engage in fraudulent or deceptive activities.
Violation may result in immediate termination of access.
13. Disclaimer of Warranties
All Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied.
14. Limitation of Liability
To the fullest extent permitted by law, Dr. Groot Ltd. shall not be liable for indirect, incidental, punitive, or consequential damages arising from the use of our Services or products.
15. Indemnification
You agree to indemnify and hold harmless Dr. Groot Ltd., its affiliates, employees, and agents from any claims or liabilities resulting from your breach of these Terms.
16. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. Termination
We may suspend or terminate access to our Services at any time if a violation of these Terms is suspected.
18. Governing Law
These Terms shall be governed by the laws of the United States, without regard to conflict of law principles.
19. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.
20. Contact Information
For questions regarding these Terms, please contact us at contact@supportdoctorgroot.store